I’ve paid my DStv account, why are my services still not reconnected?

Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system. 

If this hasn’t happened you can reconnect your services on the DStv website, via our WhatsApp bot on the MyDStv app.