Services FAQs

How do I stop my Disney+ subscription that I took up via DStv? And when I want to use it again, how do I reconnect it?

You can disconnect and reconnect Disney+ using DStv Self Service on our website. 

To disconnect: 

  • Login to DStv and go to MyDStv 
  • Go to My products 
  • Select the Disney+ card 
  • Select the Disconnect button 
  • Change the drop down for Disney+ to Yes to disconnect 
  • Select a Disconnect date 

Disney+ will be disconnected on the selected scheduled date. 

To reconnect follow the same steps (the button now says reconnect).