Payments FAQs

The proxy is the prefix or the first part of the DStv ShapID, i.e., everything before the “@”. The proxy contains the unique identifier of a DStv account and specifies which DStv account the payment is intended for. For example, in the DStv ShapID DStv- 7768923456@investec, “DStv-7768923456” is the proxy identifying the DStv account “7768923456”.