Payments FAQs

PEP, Pick n Pay, Shoprite, Checkers, Ackermans and Spar 

To make a payment at a supermarket, you’ll need your DStv customer number. You just add the digits ‘11374’ in front of it to get your payment reference. 

For example, if your customer number is 12345678, then your payment reference will be 1137412345678. 

If your customer number is less than eight digits, add zeros in front of the number to make it eight digits long. Then you also need to add ‘11374’ in front of the zeros (e.g., customer number 12345 becomes 00012345. Add the 11374 so it becomes 1137400012345). 

The payment will reflect immediately and your services will be reconnected within 15 minutes if the full amount and R50 reconnection fee (R10 if you are an EasyView customer) have been paid. 

If you experience any problems, please contact our Call Centre on 083 900 3788 or 011 289 2222. 

Value-added service (VAS) rates apply for the phone call.