Hardware FAQs

Data charges apply when the DStv Explora Ultra is connected to the internet. Although a capped connection may be used for limited streaming, we recommend an uncapped connection (due to volume of data consumed when streaming), with line speed based on the customer’s viewing requirements. 

A minimum 2Mbps is recommended for SD downloads; for SD streaming, a minimum of 4Mbps; for HD streaming*, a minimum of 10Mbps (plus connection to an HD capable TV); for 4K streaming*, we recommend checking the requirements of the individual content suppliers (plus connection to a 4K-capable TV). 

*Where available from the content supplier.