I have registered on the website, mobile site or MyDStv App, but I haven’t received an OTP SMS, what can I do?

If you are not receiving OTP messages, your phone number could be on DND (Do Not Disturb) list, which means you will no longer receive notification from any of your services that sends notification SMS using third-party SMS services. You will need to unsubscribe from the DND by contacting your telecommunication provider.