General FAQs
How do I perform a change of decoder ownership process?
We’ve made it easier than ever to transfer your DStv device to a new owner. Whether you received it as a gift, inherited it, or bought it second-hand, our new online Change of Ownership form is fast, secure, and hassle-free.
No paperwork. No queues. Just a few clicks.
Choose your scenario, upload the required documents, and get confirmation within 48 hours.